Terms and Conditions

Effective date: 1 June 2026

1. Acceptance of Terms

By accessing or using the AIRiver platform (“Service”) you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree, you must not use the Service. AIRiver Ltd (“we”, “us”, “our”) reserves the right to update these Terms at any time as described in Section 13.

2. Description of Service

AIRiver provides an AI model discovery marketplace, chat hub for interacting with third-party AI models, an agent builder for creating and deploying custom AI agents, a professional certification system, and credential verification tools. The Service is offered as-is and features may change over time.

3. Eligibility & Account Registration

You must be at least 16 years of age to use the Service. By registering you represent that the information you provide is accurate and up-to-date. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at info@consultancyoutfit.co.uk if you suspect unauthorised access.

4. User Obligations & Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any regulations.
• Submit prompts or content that is harmful, abusive, discriminatory, or sexually explicit.
• Attempt to reverse-engineer, scrape, or reproduce any AI models or platform data at scale.
• Circumvent authentication, rate limits, or other security controls.
• Use the Service to develop a competing product without our express written consent.
• Impersonate any person or entity, or misrepresent your affiliation.
• Upload malware, viruses, or any code designed to disrupt or damage systems.

We reserve the right to suspend or terminate accounts that violate these obligations without prior notice.

5. Intellectual Property

All platform software, design, trademarks, and content provided by AIRiver (excluding AI-generated outputs and user-submitted content) remain the exclusive property of AIRiver Ltd.

You retain ownership of content you create and submit (“User Content”). By submitting User Content you grant AIRiver a non-exclusive, worldwide, royalty-free licence to store, process, and display that content solely to operate the Service.

AI-generated outputs (model responses) are subject to the terms of the respective model provider. AIRiver makes no ownership claim over model outputs.

6. AI Outputs Disclaimer

AI model outputs are generated by third-party models and may be inaccurate, incomplete, or inappropriate. AIRiver does not warrant the accuracy, reliability, or fitness for purpose of any AI-generated content. You are solely responsible for how you use model outputs, including any decisions made based on them. Do not rely on AI outputs for medical, legal, financial, or safety-critical decisions without independent expert review.

7. Third-Party Services & Model Providers

The Service integrates with third-party AI model providers (e.g. OpenAI, Anthropic, Google). Your use of those models is additionally governed by each provider's terms of service and acceptable use policies. AIRiver is not responsible for the availability, accuracy, or conduct of third-party providers.

8. Fees, Tokens & Billing

Certain features of the Service consume tokens or may require a paid subscription. Current pricing and token rates are displayed in the Marketplace. We reserve the right to introduce or change fees with 30 days' notice. All fees are non-refundable unless required by applicable law or stated otherwise at the time of purchase.

9. Termination

You may close your account at any time by contacting info@consultancyoutfit.co.uk. We may suspend or terminate your access immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. Upon termination, your right to use the Service ceases and we may delete your data in accordance with our Privacy Policy.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AIRIVER LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF DATA, REVENUE, OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF £100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer in the EU, you may also have access to alternative dispute resolution mechanisms under applicable EU law.

13. Changes to Terms

We may revise these Terms at any time. Material changes will be communicated via email or an in-app notice at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Service and may close your account.

14. Contact

Questions about these Terms? Contact us:

• Email: info@consultancyoutfit.co.uk
• Post: AIRiver Ltd, Legal Department, [Registered Address]